The form AST:Attributes works in conjunction with AST and CMDB. Field ID 7 looks like the status field but you'll probably find your Status field on the AST:Attributes form in 8.1
On Wed, Jan 21, 2015 at 12:02 PM, Ray Gellenbeck < ray.gellenb...@redmangollc.com> wrote: > A client wants to add more Status values to the Asset record form > (ITSM/ARS 8.1.01). I advised against the "technical debt" such a > customization would carry, but worse, it appears that the Status field on > the Asset form doesn't reference a menu, they are using the old Field ID7 > with manually-entered ordinal values on the form, and the same situation on > all the supporting sub-forms such as AST:ConfigOutage. > > This tells me one of two things, as a custom-builder who avoids chopping > on ITSM unless my nose is forced in it... > > 1. Edits will break workflow, hence there is no customer-friendly way of > doing it. > 2. There is a function I'm overlooking somewhere that will make the edits > to all forms automatically if you use it. > > Any answers from the ITSM-savvy crowd? > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
