Teri, I used it as a standalone when it was Abydos. Pretty good, but tasking was sometimes an issue. I hate to bag on BMC, but it does appear to be another case where they tried to just buy sometime and bolt it in with limited resources and limited success. We never had it work properly at the last client site that tried to use it. I counsel clients away from it.
So what are your choices? Well, plunk down thousands more on another 3rd party solution, adapt to the limitations in the OOTB flow or go custom development. None of those choices are pretty. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
