Checked user properties?
> On Feb 20, 2015, at 9:29 AM, Terri Lockwood <teresa.lockw...@sungard.com> > wrote: > > ** > Thank you. I did find the config.properties file and updated all 3 settings > which were still set to 2000. I saved the file, cleared both server and > browser cache, and restarted Tomcat. Still only returns 2000 records. Think > I need to reboot the midtier server as well? > > TERRI LOCKWOOD • SENIOR SYSTEM ADMINISTRATOR • SunGard • AvantGard • > 701 San Marco Blvd, Suite 1100 • Jacksonville, FL 32207 > Office +1 (904) 281-8069 • Cell +1 (904) 627-8651 • > teresa.lockw...@sungard.com > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith > Sent: Friday, February 20, 2015 12:01 PM > To: arslist@ARSLIST.ORG > Subject: Re: Reports cutting off at 2000 records > > ** > In regards to your post and my earlier response to Terri, looks like I only > nailed two out of the three lines, with missing this one: > > arsystem.webreport.onscreen_max_entries. > > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing > Sent: Friday, February 20, 2015 10:47 AM > To: arslist@ARSLIST.ORG > Subject: Re: Reports cutting off at 2000 records > > ** > Terri, > You will find the last response on this communities thread most enlightening > > https://communities.bmc.com/message/313995#313995 > > On Fri, Feb 20, 2015 at 9:38 AM, Terri Lockwood <teresa.lockw...@sungard.com> > wrote: > ** > I’ve got a dilemma that I’m hoping you experts can help me with. Have a > development system with version 8.1.01. I’m trying to pull company records > and have tried both from AR User and from MidTier. I can pull 2412 records > from both but when I make a report on the web it is only showing 2000 > records. (Report from User tool reports on all 5000) I went into the System > Admin console and found that under the Configuration tab the “Max Entries > Returned By GetList” was set to 2000. I have changed it to 5000 and saved > it. I cleared both browser and server cache but it will still only return > 2000 records using the web. I then restarted both the app and midtier > server. Sill the same. Where am I missing another setting? Thanks in > advance for your help! > > > ~~~~~~~~~~~~~~~ > Terri > > ARS 8.1.01 > ITSM 8.1.01 > Midtier 8.1.01 > Windows 2008 R2 > MS SQL 2008 R2 SP2 > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
