It's been a while since I checked but I think with most DBMS, a clustered index is stored in memory / pages once it's used. So if this is large then you can end up with a buffer thats gigs right?

Agreed that indexes are great on large tables but I don't think it's an excuse not to keep the tables trim. Also think about those people who don't query with indexes.

Interesting topic though

------ Original Message ------
From: "Brittain, Mark" <mbritt...@navisite.com>
To: arslist@ARSLIST.ORG
Sent: 25/02/2015 19:17:53
Subject: Re: ADV: Meta-Archive Product Announcement: ITSM Archiving

**
Its’ all about indexing. I have a large form on a 6.3 platform that contains over a million records and just flies. Adjust the indexing to match the most common queries. Company, Status, Assigned Group are probably the most common. Anything that is required and menu driven would be good candidates. But be careful not to have too many indexes because indexes rebuilt when a new record is inserted.



Mark



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Wednesday, February 25, 2015 8:48 AM
To:arslist@ARSLIST.ORG
Subject: Re: ADV: Meta-Archive Product Announcement: ITSM Archiving



**

Absolutely agree. An RDBMS is meant for massive amounts of data “so long as its efficiently stored and retrieved”. That’s the key factor.



Else its just like storing it in an Excel sheet if one does not pay heed to queries and the way data is retrieved.



Cheers



Joe



--------------------------------------------------------------------------------
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg
Sent: Tuesday, February 24, 2015 5:21 PM
To:arslist@ARSLIST.ORG
Subject: Re: ADV: Meta-Archive Product Announcement: ITSM Archiving



**

Actually — I am wondering … do people agree with this fundamental assumption that the more records the worse the performance?



To me — that is only for “inefficient queries” and — for the most part - even if you archive — you will still have a slow system.



Do people agree with that??? And if so — isn’t the right solution - to “fix the queries”.



I know this — archiving "roughly doubles” the reporting headaches, workflow headaches, maintenance headaches.



-John







On Tue, Feb 24, 2015 at 3:39 PM, Ben Chernys <ben.cher...@softwaretoolhouse.com> wrote:

**

Hi Folks,



As enterprises have been using ITSM for some time now, they have accumulated Incidents, Changes, and other “root requests” that are closed, old, and can be archived. These data have slowed down searches and the ITSM application responses. Moving these data into Archive tables speeds up database search and retrieval from the high-use, active ITSM tables.





ITSM Challenges



BMC Remedy OOTB Archiving handles each table independently. In fact, an ITSM

Incident comprises many records in many forms — a tree of dependent records.



Further, if an Incident is associated with a Change that is not archive ready, then that

Incident too, mustnot be archived.


Introducing Meta-Archive



Your Benefits

Software Tool House's Meta-Archive solves all ITSM Archiving challenges and implements your archiving rules. We make it easy! Handle customers and classes of tickets differently, add your customized forms easily — all in a simple spreadsheet.

Archive forms are automatically generated. Associations are checked and reported.



Meta-Archive delivers

·         All associations are checked before a record is archived.

· The entire tree of records is archived before any deletions are done.

· Different archival ages can be set for different customers or classes of tickets.

·         Different ages for associations can be set.

·         It is easy to add any customized tables to the tree.

· It is easy to change or add archival targets: Archival forms, different servers, SQL databases, the file system.

· We get you going in a few hours with no server changes, no development project, no headaches.



More Information



Meta-Archive Home

Meta-Archive Overview Leaflet

Management Overview – Windows Movie (10 min.)

Meta-Archive Fact Sheet

ITSM Archiving White Paper

ü automating the data archiving process using purpose-built archive systems make production systems run better

ü searches are quicker and use less resources resulting in faster ITSM application responses

ü  increased support personnel performance and satisfaction

ü  production performance is

ü  unaffected by information growth













If you are interested in a presentation or a trial, please contact us at sa...@softwaretoolhouse.com

Cheers,

Ben Chernys
Senior Software Architect


Canada / Deutschland
Mobile:      +49 171 380 2329    GMT + 1 + [ DST ]
Email:       Ben.Chernys_AT_softwaretoolhouse.com
Web:         www.softwaretoolhouse.com

We are a BMC Technology Alliance Partner.





Check out Software Tool House's free Diary Editor and our Freebies Section for ITSM 7.6.04 and 8.0.0 Fields spreadsheets.

Meta-Update, our premium ARS Data tool, lets you automate your imports, migrations, in no time at all, without programming, without staging forms, without merge workflow.

Meta-Archive does ITSM Archiving your way, with your tables and rules.


http://www.softwaretoolhouse.com/















_ARSlist: "Where the Answers Are" and have been for 20 years_






--

John Sundberg

Kinetic Data, Inc.

"Your business. Your process."



651-556-0930 I john.sundb...@kineticdata.com

www.kineticdata.com I community.kineticdata.com






_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_


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