Joe,

My install failed during an import of a Filter: 
"PCT:DAP:CreateProductAlias_790_PPDI" from the def file: 
"..\Software\AtriumCore\dsl\pct\workflow\en\.\PCT%LoadProductAlias2.def"

BMC Support said it was due to duplicates in the data, but even after clearing 
them out I still can't import the def file without it erroring out.

Environment:
* All Win Server 2k8 R2
* MS SQL 2k8

-Doug

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Friday, March 13, 2015 11:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: Time to Install ITSM 8.1.2

**
What are your environments you'll tried installing on which failed?

I did the stack install that restores a database so is the shortest way to 
stand up the system if it's a fresh install. The actual install after I had 
everything I needed in place took just a couple of hours or so.

Apart from dealing with database size limits (which was removed on a specific 
release of MS-SQL 2008 Express) when installing on MS-SQL Express database 
hosted on Windows 7 Professional, I had no issues. This probably is not your 
issue depending what database and version you are on.

Cheers

Joe

________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Shafqat Ayaz
Sent: Thursday, March 12, 2015 10:50 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: Time to Install ITSM 8.1.2

Hi
I have installed 8.1 Server with ITSM 8.1 on a test machine. Apart from 
problems with the version of Java/Tomcat, the actual installation took around 
4/5 hours.



Shafqat Ayaz

________________________________
From: Terri Lockwood 
<teresa.lockw...@sungard.com<mailto:teresa.lockw...@sungard.com>>
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Sent: Monday, March 9, 2015 9:20 PM
Subject: Re: Time to Install ITSM 8.1.2

**
I've had successful install on multiple servers but I wouldn't call any of the 
"easy"  :)  Getting data successfully loaded now that's another story.

Terri


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Monday, March 09, 2015 4:58 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: Time to Install ITSM 8.1.2

**
Has anyone has an easy successful install yet?

I tried on a brand new fresh clean server with a fresh clean DB instance and it 
kept failing!

Since it was an "exercise"  I stopped and loaded the ITSM 7.6.04 SP4.  It 
worked for what I needed.

Claire

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Monday, March 09, 2015 2:23 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: Time to Install ITSM 8.1.2

**
Mine is failing, too.  Actually, it (finally) installed, but now I can't 
connect to my plug-in server, which I've been working with Support on for over 
a week.

Rick Cook

On Mon, Mar 9, 2015 at 10:27 AM, Hynes, Douglas 
<douglas.hy...@froedtert.com<mailto:douglas.hy...@froedtert.com>> wrote:
**
My 8.1.02 Core patch in my Test Env. failed. I won't be able to give a good set 
of numbers for a bit.

Sorry,
-Doug

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Tanner, 
Doug
Sent: Monday, March 09, 2015 11:49 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: Time to Install ITSM 8.1.2

**
Thanks Rick, I installed English & French
Doug

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Phillips
Sent: Monday, March 09, 2015 12:09 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: Time to Install ITSM 8.1.2

**
Doug, it depends on which locales you have installed.  For us (with all locales 
installed) it's 11 hours.

rp
On 3/9/2015 5:47 AM, Tanner, Doug wrote:
**
Dear List,
                Looking for some feedback on Installation times for ITSM Suite. 
I know there are a lot of variables and different system configurations, etc.
I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the 
weekend on a Sandbox. Just trying to gauge if my installation time was 
typical/average.

                My Question for the List - If you have installed ITSM 8.1.2 - 
How long did the install take?

P.S. Are there any tips/tricks that can reduce the installation time?

Thanks in Advance, Doug

|Doug Tanner | Enterprise Workflow Applications |
|Compass Group | 2400 Yorkmont Rd, Charlotte, NC 28217 |
| (w) +1.704.328.3178 | (m) +1.980.230.8563 |
| www.cgnad.com<http://www.cgnad.com/> |why 
Compass?<http://www.worldofcompass.com/video/> |

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