Hello listers, I'm currently working towards importing Change Templates via the UDM and while populating the Change load spreadsheet, I noticed that there is no way to populate the following fields:
Change Manager Support Company Change Manager Support Organization Change Manager Support Group Summary So I attempted to extend the load spreadsheet, Spoon and modified the filters and load form per the 8.1 wiki, and while the initial import was successful, it did not promote the Change Manager information into the template. The Summary field did, however, get promoted (maybe because the summary field was already on the load form? Any ideas? ITSM 8.1 no so Rob _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
