Hi!
The ARX-format is not hard to create, it is quite obvious if you do a test
export of various data types from Remedy User. To my knowledge, it has not
changed other than addition of new data types over the years.
The problem with the User-form is that remedy encrypts the password inside
of Remedy User and Run Macro. This prevents the moving of the password
data to/from ARX-files with ARSPerl or any other API-program NOT created
by Remedy.
They have failed to give me a good reason for this behaviour...
You can not even do a ARGetEntry() from one server and then a
ARMergeEntry() to another. The password will get corrupted.
Best Regards - Misi, RRR AB, http://www.rrr.se
> Mitchell,
>
> To my knowledge the ARX format is not really "openly" defined by
> Remedy. It is considered an internal format that they can (and have)
> changed from time to time.
>
> I would actually suggest a different approach to this problem. Perl
> can be an excellent way to manage "administrative" tasks on any
> system. (Unix or Windows) That and the fact that Remedy publishes a
> client that can export data at the command line (arcopy/runmacro) that
> they will (very likely) be maintaining for you well into the future.
> Well, I am not sure why you would want to write something that is
> already written by the vendor.
>
> Ref: AdvancedGuide-630.pdf page: 566 "Using the Remedy User command
> line interface".
>
>
> FWIW: I have put together a Perl script that loops over the lists of
> forms for a server and backs up all of our data every night. (149
> schemas, ~2.5 Million rows, in about 3.5 hours, Yea.. not RDMBS fast,
> but it works. Our hourly incremental only take about 5 minutes to run
> at the end of the day and catch between 10-15K records. :)
>
>
> Oh... and one other thing... the ARS Perl function that returns the
> list of forms for the server... appears to be broke in some way. (At
> least I could not get it to work. I ended up resorting to using the
> Java driver to build some text files of the forms by type. Join, View,
> Vendor, All and then using Perl to add/subtract those lists and
> finally subtract a manual list and add a manual list so that we have
> the last say in what is or is not backed up. :)
>
> HTH.
>
> --
> Carey Matthew Black
> Remedy Skilled Professional (RSP)
> ARS = Action Request System(Remedy)
>
> Solution = People + Process + Tools
> Fast, Accurate, Cheap.... Pick two.
> Never ascribe to malice, that which can be explained by incompetence.
>
>
>
> On 5/5/06, Lintner, Mitchell <[EMAIL PROTECTED]> wrote:
>>
>>
>> By chance are there any sample scripts available that will create an
>> export
>> (.arx) of the User form?
>>
>> Thanks,
>>
>> Mitch
>>
>> Mitch Lintner
>> Analyst/Programmer
>> Remedy Developer
>> Cingular Wireless
>> 1125 E Campbell Rd
>> Richardson, Texas, 75081
>> 972-907-6965
>> [EMAIL PROTECTED]
>
>
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Using Tomcat but need to do more? Need to support web services, security?
Get stuff done quickly with pre-integrated technology to make your job easier
Download IBM WebSphere Application Server v.1.0.1 based on Apache Geronimo
http://sel.as-us.falkag.net/sel?cmd=lnk&kid0709&bid&3057&dat1642
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