Well, the results are encouraging. It looks like I can rule out network connectivity according to the output (I think). Here's how the transaction looked:
*Command: init INITIALIZATION ARInitialization results ReturnCode: OK Status List : 0 items Command: log Control record: Authentication string () : User name () : xxxxx Password () : xxxxx Locale[.charSet] () : Time zone () : Server () : xxxxxx Command: ssp SET SERVER PORT The port number of server (0): 1443 Using private socket? (0): ARSetServerPort results ReturnCode: OK Status List : 0 items Command: ver VERIFY USER ARVerifyUser results ReturnCode: OK Admin flag: FALSE SubAdmin flag: FALSE Customize flag: FALSE Status List : 0 items* What next? :-D -Eric On Fri, Jan 20, 2012 at 12:53 AM, <[email protected]> wrote: > ** > You only have to specify User name, Password and Server. The other fields > can be left empty. For setting the port you can use the ssp command. First > field is tcp port, second one rpc port wich can be also left empty. > > KR Conny > > ------------------------------ > *Von:* Eric Wolf [mailto:[email protected]] > *Gesendet:* Donnerstag, 19. Januar 2012 23:23 > > *An:* ARSperl User Discussion > *Betreff:* Re: [Arsperl-users] Transitioned AR Server, ARSPerl no longer > connects. > > In the control record for logging in, I have the following after typing > "log" > > Control record: > Authentication string () : > User name () : > Password () : > Locale[.charSet] () : > Time zone () : > Server () : > > What is the purpose of "Authentication string", and how do I specify a > TCP and RPC port in this? > > Thanks for all of your help with this by the way, I haven't had to go this > in depth with a connection problem before. > > -Eric > > On Thu, Jan 19, 2012 at 2:02 PM, <[email protected]> wrote: > >> ** >> Next step is to use the driver programm to connect to the system. It >> should be located in <...>/api/src/driver/driver >> >> The command sequence is >> >> init >> log >> ver >> >> This is just to prove the the api (7.5) is able to connect to the 7.6.4 >> server >> >> KR Conny >> ------------------------------ >> *Von:* Eric Wolf [mailto:[email protected]] >> *Gesendet:* Donnerstag, 19. Januar 2012 20:54 >> >> *An:* ARSperl User Discussion >> *Betreff:* Re: [Arsperl-users] Transitioned AR Server, ARSPerl no longer >> connects. >> >> Yeah, not having a problem getting normal output back from rpcinfo. >> Now I'm a little befuddled as to what to look at in the install. >> >> On Thu, Jan 19, 2012 at 1:42 PM, <[email protected]> wrote: >> >>> ** >>> No, ARERR 90 is generated at the client-side to indicate connections >>> problems. But it's a very generic error message. >>> >>> All servers are 64 Bit. But ARSPerl is compiled as 32 Bit (6.3 wasn't >>> even available as 64 Bit) >>> >>> What you should try is: >>> >>> If you're using portmapper >>> rpcinfo -t <your_ar_host> 390600 >>> >>> If you don't use portmapper >>> rpcinfo -t -n <tcp_port_of_ar_server> <your_ar_host> 390600 >>> >>> Normal Output looks like this >>> >>> rpcinfo -t -n 2001 xyz.xxx.de 390600 >>> program 390600 version 1 ready and waiting >>> program 390600 version 2 ready and waiting >>> program 390600 version 3 ready and waiting >>> program 390600 version 4 ready and waiting >>> program 390600 version 5 ready and waiting >>> program 390600 version 6 ready and waiting >>> program 390600 version 7 ready and waiting >>> program 390600 version 8 ready and waiting >>> program 390600 version 9 ready and waiting >>> program 390600 version 10 ready and waiting >>> program 390600 version 11 ready and waiting >>> program 390600 version 12 ready and waiting >>> program 390600 version 13 ready and waiting >>> program 390600 version 14 ready and waiting >>> program 390600 version 15 ready and waiting >>> program 390600 version 16 ready and waiting >>> program 390600 version 17 ready and waiting >>> program 390600 version 18 ready and waiting >>> >>> If rpcinfo shows correct output, then you'll have to have a look at your >>> ARSPerl install. >>> >>> KR Conny >>> >>> ------------------------------ >>> *Von:* Eric Wolf [mailto:[email protected]] >>> *Gesendet:* Donnerstag, 19. Januar 2012 20:30 >>> *An:* ARSperl User Discussion >>> *Betreff:* Re: [Arsperl-users] Transitioned AR Server, ARSPerl no >>> longer connects. >>> >>> Well, I'm getting the ARERR 90 back. Is that not indicative of a >>> connection? >>> >>> Are all of your API libraries at matching bit levels? IE: is your linux >>> server 32 bit or 64 bit and does your corresponding connection match 32 or >>> 64? >>> >>> On Thu, Jan 19, 2012 at 12:41 PM, <[email protected]> wrote: >>> >>>> ** >>>> Hi Eric, >>>> >>>> normally it shouldn't be a problem to connect with a 7.5 API to a 7.6.4 >>>> Server. It sounds more like a network issue. >>>> >>>> Just now I tested a ARSPerl compiled against 6.3 API and it connects >>>> without any issue to a 7.6.4 (Linux)-Server >>>> >>>> Recompiling is IMHO definitly the wrong track. >>>> >>>> KR Conny >>>> >>>> ------------------------------ >>>> *Von:* Eric Wolf [mailto:[email protected]] >>>> *Gesendet:* Donnerstag, 19. Januar 2012 18:50 >>>> *An:* [email protected] >>>> *Betreff:* [Arsperl-users] Transitioned AR Server, ARSPerl no longer >>>> connects. >>>> >>>> Hi Everyone, >>>> >>>> We're in the process of transitioning to a new release of Remedy. Our >>>> current install level is 7.5 Patch 6 on a 32 bit Windows 2003 server, and >>>> we are moving to a 7.6.04 SP2 installation on a 64 bit Windows 2008 >>>> server. The ARSPerl installation is built on a 64 bit Red Hat Linux >>>> server, but compiled in 32 bit mode to resolve previous RPC translation >>>> errors. I suspect this is rearing it's ugly head again in a more covert >>>> manner. >>>> >>>> When I take identical login code from the working 7.5 installation and >>>> attempt to login to the 7.6.04 release, I get an RPC bind failure (ARERR >>>> 90). If I use the exact credentials in the 7.5 user tool, I can login to >>>> the 7.6.04 installation. >>>> >>>> Has this caused anyone else problems? Am I on the right track in >>>> thinking I need to recompile the module for the 64 bit windows >>>> installation? >>>> >>>> Thanks, >>>> >>>> -Eric >>>> >>>> >>>> ------------------------------------------------------------------------------ >>>> Keep Your Developer Skills Current with LearnDevNow! >>>> The most comprehensive online learning library for Microsoft developers >>>> is just $99.99! Visual Studio, SharePoint, SQL - plus HTML5, CSS3, MVC3, >>>> Metro Style Apps, more. Free future releases when you subscribe now! >>>> http://p.sf.net/sfu/learndevnow-d2d >>>> >>>> >>>> -- >>>> Arsperl-users mailing list >>>> [email protected] >>>> https://lists.sourceforge.net/lists/listinfo/arsperl-users >>>> >>> >>> >>> >>> -- >>> Eric Wolf >>> http://www.n5ebw.com "The Ramblings of a Crazy Man" >>> We must free ourselves of the hope that the sea will ever rest. We must >>> learn to sail in high winds. --Aristotle Onassis >>> >>> >>> ------------------------------------------------------------------------------ >>> Keep Your Developer Skills Current with LearnDevNow! >>> The most comprehensive online learning library for Microsoft developers >>> is just $99.99! Visual Studio, SharePoint, SQL - plus HTML5, CSS3, MVC3, >>> Metro Style Apps, more. Free future releases when you subscribe now! >>> http://p.sf.net/sfu/learndevnow-d2d >>> >>> >>> -- >>> Arsperl-users mailing list >>> [email protected] >>> https://lists.sourceforge.net/lists/listinfo/arsperl-users >>> >> >> >> >> -- >> Eric Wolf >> http://www.n5ebw.com "The Ramblings of a Crazy Man" >> We must free ourselves of the hope that the sea will ever rest. We must >> learn to sail in high winds. --Aristotle Onassis >> >> >> ------------------------------------------------------------------------------ >> Keep Your Developer Skills Current with LearnDevNow! >> The most comprehensive online learning library for Microsoft developers >> is just $99.99! Visual Studio, SharePoint, SQL - plus HTML5, CSS3, MVC3, >> Metro Style Apps, more. Free future releases when you subscribe now! >> http://p.sf.net/sfu/learndevnow-d2d >> >> >> -- >> Arsperl-users mailing list >> [email protected] >> https://lists.sourceforge.net/lists/listinfo/arsperl-users >> > > > > ------------------------------------------------------------------------------ > Keep Your Developer Skills Current with LearnDevNow! > The most comprehensive online learning library for Microsoft developers > is just $99.99! Visual Studio, SharePoint, SQL - plus HTML5, CSS3, MVC3, > Metro Style Apps, more. Free future releases when you subscribe now! > http://p.sf.net/sfu/learndevnow-d2d > > > -- > Arsperl-users mailing list > [email protected] > https://lists.sourceforge.net/lists/listinfo/arsperl-users >
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