Esther Schindler wrote:
> Comments and corrections are welcome, particularly if they also
> include praise. :-)
It's an excellent article. You have obviously put in a lot of time and
effort to extrapolate the myriad of issues as many of see them from
different perspectives. Many judos to you for doing this - as I think
it will help a lot of managers understand their admins better.
Now for the constructive critiques:
1. Graylisting should be spelled "Greylisting".
2. True IETF standards are in STD (standard) documents. Most RFCs
(but not all) are on a "standards track" to modernize or correct
existing STD classified standards. But, not all RFCs are intended
to be standards. Some are simply "best current practices" or BCP
documents, or are still RFCs destined to be full BCPs. Some may
disagree on my phrasing or perhaps my the notion completely, but I
consider RFCs the templates and modifiers of existing or
developing standards that guide the use and development of modern
Internet technologies (as many STDs are relatively outdated to use
as direct resources). When looking for the latest texts for
standards-guidance, the latest superseding RFCs are *the*
documents to refer to.
3. As someone else already commented in the article comments sections
(misconceptions and dealing with NDR "bounce" messages in
particular), there are portions that should be understood by all
users of email and not just management. The days of
computer/e-mail naivety are over. People have to make an effort
to learn a little and understand the tools they are using. These
things should be reviewed with staff training - formal or otherwise.
My $0.02 USD anyways. And again, a great article. I'm sure it will do
some good!
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