We are customizing SugarCRM and predictive dialer Gnudialer. At this moment we have a great piece of software....
For more info go to: http://www.migo-systems.com , there are some information and feature list, but in sysnc with everything.. at this point we have more funcionalities than those listed.. Here are most important ones: - SugarCRM users are combined with extensions (similar like in [EMAIL PROTECTED]) - On top of SugarCRM is Java that is connected to Asterisk Manager and listens to Events (both for ordinary calls and predictive dialer calls) - incoming call notification on new window with links to Contacts/Leads - predictive dialer notifications on Link event with Contact/lead data - predictive dialer has a pause button.. - every call (incoming/outgoing) is recorded in SugarCRM.. with audio recording also and can be listened/viewed in Account/contact/lead history) - auto creation of Leads or Account/contact pairs if a dialer number is not in SugarCRM database - custom predictive dialer agent interface (integrated with SugarCRM, but on additional tab) - predictive dialer campaign manager interface - user administration interface (for Asterisk , Sugar and gnudialer).. Etc.. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tony Nichols Sent: Wednesday, December 21, 2005 2:45 PM To: Commercial and Business-Oriented Asterisk Discussion Subject: Re: [Asterisk-biz] Anyone have a favorite CRM database that workswith Asterisk? On Tue, 2005-12-20 at 23:29 -0600, bill dwyer wrote: > I am interested in other peoples experiences with CRM's and > interfacing with the Asterisk system. I am mainly interested in adding > and removing customer accounts for a voicemail product. I am open to > any form of discussion. Thanks for your time! > Nate > Emerica Media Astersiskathome has sugar crm built-in, and appears to work very well. There are API's that you can use to "click" to call a contact and such. You can find a ready made iso on their website (be sure to download the manual--- it has all the default passwords in it!). Once you boot from the cd drive it does everything. t o n y _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz __________ NOD32 1.1331 (20051220) Information __________ This message was checked by NOD32 antivirus system. http://www.nod32.com _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz