Jean-Michel Hiver wrote:
Seriously though,people who use calling cards do so only because they
see the very low per minute rates being advertised.
They never read the fine print where all the charges get factored in.
Who does anyway?
The end result is they complain they get cheated out of their minutes.
It's funny that you mention this, since I was wondering how to cope
with this business tactics when you're in the calling card business.
My answer to the problem would be to NOT advertise rates, have no
connect / disconnect charges, and simply advertise that the card has
"the best value" and "no connection charges".
I am willing to believe that the customers will realize that your card
is better than the competition because they are not getting charged
0.40+ just because they got an answering machine...
Very astute of you, Jean-Michel. That is precisely what I am doing.
My customers know that the rate they hear from the system when they dial
a number is what they get charged for. Nothing more, nothing less.
--
JP Carballo
http://www.netfone2x.com
Bringing the world closer.
It might look like I'm doing nothing, but at the cellular level, I'm really quite busy.
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