On Thursday 01 June 2006 13:32, Mike Fedyk wrote: > Now I need to RMA the phone. The vendor says they will pay for shipping > of another phone to me, but not for the shipping of the phone to them. > This did not seem unreasonable to me, but my client is complaining they > have to pay for any shipping at all. And they want to talk to the > vendor, which I don't feel comfortable doing since I am in a reseller > relationship with them.
In our industry it is pretty typical for the end user to pay one way and the manufacturer to pay the other. We're not a reseller though, we're a manufacturer. I'm not sure how it should work with resellers. -A. _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
