|
We are a startup biotech company in We are considering a hosted pbx solution and have also been
pitched Shortel. I have experimented with Asterisk and gotten it working, but
it took me too much time, meaning that I have other stuff on my plate. Is there anyone near by that could provide us with a turnkey
solution? Here is our requirement list, all of which I am sure Asterisk can
do. We are looking at both hosted and in house
pbx. Key features for us are: QOS
– the call clarity has to be as good as pots. Hold and forward. Voice Mail – each user has his/her
own mailbox. Caller ID – screen pops are not necessary
at this time. Multi extension ring on a call. Conference Bridge – I can hold an
impromptu virtual conference room. Follow me – we give one number and
the system forwards to wherever we are. Auto attendant Remote sites are an extension. Outlook integration. SugarCRM
integration would also be good.
Call from outlook
Voice mail messages are forwarded to outlook as a wave file
Incoming faxes are forwarded to outlook as tiff. Parking is desirable, not essential. Soft phones from a laptop in an airport
are desirable. We have around 20 users, 12 in
house. We could go to twice that in the next year. To some extent
we are a virtual company as our people work wherever they are often doing work
at home or on the road in hotel rooms. We currently have 8 lines with Cox version
of centrex. We could probably get by with 3 or 4 trunks depending on how
we hook up the fax machine. Customer support is a big deal for
us. I and my colleague David do not have the time or the inclination to
hold user’s hands. When I get a phone system related call, I want
to put them on hold and forward to a support line. The systems must be configurable. We
move people and extensions around a lot, like a couple of times per month. Nick Stein, Sr. Programmer CODA Genomics, Inc. mailto://[EMAIL PROTECTED] |
_______________________________________________ --Bandwidth and Colocation provided by Easynews.com --
asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
