Hi Nick,A reliable, easy to install-and-manage trunkey solution is ESCAUX net.PBX The net.PBX Free Edition is a full featured IP PBX system suitable for Business use. You can install and run the Free Edition on your own servers and benefit from a close to zero cost IP PBX system for your company.On demand commercial support packages are available to assist the customer with installation or configuration but he can also refer to our net.PBX Community Forum. At any moment in time the customer can decide to migrate towards a commercial version of the product and benefit from an unmatched service level, guaranteed response and repair times. The commercial editions are sold through an emerging reseller network.The net.PBX Open Source project hosted at SourceForge. Download is available at www.escaux.comCheers,ChristopheESCAUXBusines IP TelephonyChristophe Hendriks+32496571355-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Nick Stein
Sent: maandag 18 september 2006 18:45
To: asterisk-biz@lists.digium.com
Subject: [asterisk-biz] We are looking for an integration vendor in LagunaHills CAWe are a startup biotech company in Laguna Hills CA (zip 92653). We are growing like crazy and need a pbx system that is flexible.
We are considering a hosted pbx solution and have also been pitched Shortel. I have experimented with Asterisk and gotten it working, but it took me too much time, meaning that I have other stuff on my plate.
Is there anyone near by that could provide us with a turnkey solution? Here is our requirement list, all of which I am sure Asterisk can do.
We are looking at both hosted and in house pbx. Key features for us are:
QOS – the call clarity has to be as good as pots.
Hold and forward.
Voice Mail – each user has his/her own mailbox.
Caller ID – screen pops are not necessary at this time.
Multi extension ring on a call.
Conference Bridge – I can hold an impromptu virtual conference room.
Follow me – we give one number and the system forwards to wherever we are.
Auto attendant
Remote sites are an extension.
Outlook integration. SugarCRM integration would also be good.
Call from outlook
Voice mail messages are forwarded to outlook as a wave file
Incoming faxes are forwarded to outlook as tiff.
Parking is desirable, not essential.
Soft phones from a laptop in an airport are desirable.
We have around 20 users, 12 in house. We could go to twice that in the next year. To some extent we are a virtual company as our people work wherever they are often doing work at home or on the road in hotel rooms.
We currently have 8 lines with Cox version of centrex. We could probably get by with 3 or 4 trunks depending on how we hook up the fax machine.
Customer support is a big deal for us. I and my colleague David do not have the time or the inclination to hold user's hands. When I get a phone system related call, I want to put them on hold and forward to a support line.
The systems must be configurable. We move people and extensions around a lot, like a couple of times per month.
Nick Stein, Sr. Programmer
CODA Genomics, Inc.
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Bob Murphy
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Arreva Communications
www.arrevausa.com
949-334-2022-Direct
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