Do I work for the hardest ass boss in the world or what ? If I had and
outage for more then 2 hours without some reasonable explanation and a
very soon ETA I would be out of a job and the vendor would be out of a
customer. I just can not imagine not having inbound phone service. for
days on end and no contact from the provider. This is why I would NEVER
trust my DID's to anyone other then a publicly traded and well know
company. My job and lively hood are just not worth the risk.
I do some web hosting on the side and I have lost customers over an 12
hour outage, that was completely out of my control. The building I colo
in had a transformer blow. My upstream IP providers diesel generator
was not delivered in time and it just got worse from there.
Oh by the way, the customer I lost had about 3 hit per day on this
website. It just so happened he was making some updates when things
went south. I lost the customer and refunded his last payment without
question. I can not fathom what would have happened if I had phone service.
Why do people stay when they get this kind of service. And where can I
find 1 million of these very tolorent customers 8-)
Alan
Max Clark wrote:
A month plus without service, explaination of what happened, or an ETA
of when this will be resolved... I am sure that everyone involved has
long since provisioned service with an alternate carrier - we did.
On 5/1/07, Luki <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>> wrote:
> On 5/1/07, Wes Santee <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>>
wrote:
> > Going on a week of not being able to register, and it's
> > starting to get a little frustrating.
>
> A little frustrating? I'd be furious by now! My customers wouldn't
> even wait a day before grilling me, but so far they didn't have to.
> And I expect no less as I would be grilling the NOC in hours if there
> is no resolution, or at least a reasonable ETA. Why do people even
> accept a week without service... I'd be our of there sooooo fast.
>
> --Luki
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