alex,
thanks for the explaination.  I knew you could do a better job than I and brining the uniqueness of the thirdlane marketplace.  I am impressed at the offering you bring to the table!
thanks again!
daveC

Alex Epshteyn wrote:

Dave,

 

It is great that you looked at what we offer and “got it”. You are absolutely correct – it is a lot more than just branding and minor customization. Thirdlane was built with the idea that VARs and consultants need a system that can be tailored to the (ever changing) customers’ needs.

 

Asterisk is an extremely versatile and powerful platform and our goal when building the GUI was not to constrain this power. System extension capabilities were built-in from the start and are integrated into the GUI. We also made the software as open as possible both in terms of the dialplan and configuration files visibility and the deployment environment. It can be deployed on different OSs (various flavors of Linux and FreeBSD), versions of Asterisk (1.2.X and 1.4.X), with a variety of phones (auto-provisioning for Aastra, Snom, Cisco, Polycom, Linksys), it is packaged as either a Webmin module or a complete CentOS based distribution.  Obviously, this openness makes it harder for us to support it (we are doing our best as the customers base is growing), but gives VARs and consultants the ability to add real value through deep customization and possible tailoring to a vertical, beyond the installation and configuration of a basic PBX. That said, the basic functionality is also there, and is not any harder to use than any other Asterisk GUI.

 

There is nothing wrong with Switchvox and the “bulletproof” approach – we just offer something different. Isn’t Asterisk about having a choice anyway?

 

Best regards,

Alex

 

Alex Epshteyn

Third Lane Technologies, LLC

http://www.thirdlane.com

 

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of dave cantera
Sent: Sunday, November 04, 2007 8:19 AM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [asterisk-biz] Switchvox Free Edition vs Thirdlane

 

speaking of the gui being a work in progress and from the banter about my switchvox post, I realized that I was so wrapped up in what I was doing, I neglected to 'watch the marketplace'. for new developments... 

it seems that each offering has at least one, probably more, unique takes on solving the gui problem...

when reviewing the thirdlane website, which was substantially updated since I last checked, alex offers a unique product that allows a reseller entré into a market where there is no way to get into that market with a solution such as switchvox. 

where switchvox is a nice clean and bullet proof install for a biz that wants a telephone system (like a key system) with an IVR they can work with themselves and pretty much not muck it up, Thirdlane offers a gui that the reseller can customize and brand as their own and, I suspect, add customized features tailored specifically to that application of asterisk and that would otherwise not be available in a gui form.... 

alex perhaps you can expand on this, as it is better to come right from the horse's mouth.
daveC

Dovid Bender wrote:

<snip>
You are also very right that GUI is "work in progress" all the time.
My point is is one and only: GUI is collection of knowledge, skills and
experiences and lets not forget after sales service which are crucial to
successful deployments.
</snip>

Windows XP has been released how many years ago ? Aren't they still coming out with fixes for it ? IMHO there is no perfect human being.

 
 
 


 
 
 
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