HI, I am looking for an open source with paid support or a fully developed call recording solution based on Asterisk + digium or sangoma cards (no Dialogic please). It must support E1, no support for T1 or ISDN is available in our area.
Our customer has a contact center that must record all calls, all the time. for about 20 agents. We can assemble the server here if needed on HP Proliant (rack or tower) hardware. Customer need reporting on calls for the contact center manager as well as for the CIO, ability to retrieve a saved call. daily backup, capacity to move backup to offline storage (tape or DVD-R). System will be installed agains an Alcatel 4100 system. It has two E1 coming in shared among the administration offices and the contact center. It also has an unused E1 card. All phones are digital. Thanks in advance. -- ------------------------------------------------------------ Erick Perez ------------------------------------------------------------ _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
