And then how do you associate the agent with the call? Thanks, Steve T
On Mon, Jun 30, 2008 at 10:05 PM, Matt Florell <[EMAIL PROTECTED]> wrote: > If you are using a Sangoma card you can use OrecX to record all calls > from a T1 interface(set up as a T1 passthru). > > The Sangoma wanpipe drivers have an RTP-tap feature that takes the T1 > audio channels at the kernel driver level and formats them as RTP > streams that OrecX can use to record the audio separated into calls. > > MATT--- > > On 6/30/08, flavio <[EMAIL PROTECTED]> wrote: >> As far as I know, the paid version of Orecx can record from a T1 passively. >> This is not clear in the Orecx website, please contact Orecx for further >> details. So it should work with the Definity G3. >> >> >> Flavio >> >> >> >> ----- Original Message ----- >> From: "Steve Totaro" <[EMAIL PROTECTED]> >> To: "Commercial and Business-Oriented Asterisk Discussion" >> <asterisk-biz@lists.digium.com> >> Sent: Monday, June 30, 2008 9:38 PM >> Subject: Re: [asterisk-biz] Call Recording System information request >> >> >> > On Mon, Jun 30, 2008 at 8:15 PM, Alex Balashov >> > <[EMAIL PROTECTED]> wrote: >> >> Steve Totaro wrote: >> >> >> >>> OrecX will have no value with a Definity G3. What you want to do is >> >>> front end your Definity system with Asterisk. >> >> >> >> It does if you bounce the calls in and out of SIP channels. >> > >> > How do you do that on a Definity and still make call routing work? I >> > have worked on several older systems, and configuration of a simple T1 >> > and trunk group are difficult enough. I think "bouncing the calls in >> > and out of SIP channels" sounds really really difficult, elegant, and >> > unneeded, but I may be wrong. Plus, I am not sure how you would >> > correspond a call to an extension with all this bouncing going on. >> > >> >> >> >>> >> >>> With your call volume, Asterisk's native monitor application will more >> >>> than suffice on any modern server. The I/O threshold is ~60-70 >> >>> simultaneous calls before audio starts breaking up. >> >> >> >> I agree; this is probably a more practical route for this call volume. >> >> I'm just used to Monitor() being considered inadequate for any sort of >> >> nontrivial load, but last time I touched it, Asterisk was neither this >> >> mature (pre-1.2) nor hardware this good. >> > >> > To add to this OrecX would be the next step if you pass the I/O >> > threshold (hopefully you do, means business it good ;-) >> > >> > Plus I cannot stress the added flexibilty in the way queues are >> > handled and the reporting of such data. >> > >> > I would first put Asterisk in the middle and just get the recording >> > portion working, once you feel that is stable, I would consider >> > migrating the queue function to Asterisk as well. >> > >> > Thanks, >> > Steve T >> > >> >> >> >> -- >> >> Alex Balashov >> >> Evariste Systems >> >> Web : http://www.evaristesys.com/ >> >> Tel : (+1) (678) 954-0670 >> >> Direct : (+1) (678) 954-0671 >> >> Mobile : (+1) (706) 338-8599 >> >> >> >> _______________________________________________ >> >> --Bandwidth and Colocation Provided by http://www.api-digital.com-- >> >> >> >> AstriCon 2008 - September 22 - 25 Phoenix, Arizona >> >> Register Now: http://www.astricon.net >> >> >> >> asterisk-biz mailing list >> >> To UNSUBSCRIBE or update options visit: >> >> http://lists.digium.com/mailman/listinfo/asterisk-biz >> >> >> > >> > _______________________________________________ >> > --Bandwidth and Colocation Provided by http://www.api-digital.com-- >> > >> > AstriCon 2008 - September 22 - 25 Phoenix, Arizona >> > Register Now: http://www.astricon.net >> > >> > asterisk-biz mailing list >> > To UNSUBSCRIBE or update options visit: >> > http://lists.digium.com/mailman/listinfo/asterisk-biz >> >> >> _______________________________________________ >> --Bandwidth and Colocation Provided by http://www.api-digital.com-- >> >> AstriCon 2008 - September 22 - 25 Phoenix, Arizona >> Register Now: http://www.astricon.net >> >> asterisk-biz mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-biz >> > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > AstriCon 2008 - September 22 - 25 Phoenix, Arizona > Register Now: http://www.astricon.net > > asterisk-biz mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-biz > _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz