Zeeshan We have published a new webpage that will help the one that dont have the time to explore our Crystal Clear Call Center.
http://www.tikalnetworks.com/callcenter/ I insure you that that the Crystal Clear Call Center is offering more detail then the competition we are familiar what there is out there we used it at our early installations. All the best Alex www.tikalnetworks.com Alexander Argov CEO Mobile +972 (52) 3682486 Tel +972 (3) 9279100 Fax +972 (3) 9279121P POB 13317 Tel Aviv 61132 email: a...@tikalnetworks.com ________________________________________ From: asterisk-biz-boun...@lists.digium.com [mailto:asterisk-biz-boun...@lists.digium.com] On Behalf Of Zeeshan Zakaria Sent: Friday, January 16, 2009 5:05 PM To: Commercial and Business-Oriented Asterisk Discussion Subject: Re: [asterisk-biz] Alternative to QueueMetrics Talking Voice, you forgot to mention which product you were referring to. QueueMetrics has also contacted me and I am considering their product seriously. This is because I know they are a around ever since I am in the asterisk based VoIP industry. But if anybody wants to propose anything similar or better, I an open for a comparison. As for Crystal Clear Call Center, its interface was not very inviting so I did't spare time (which I don't have much) to explore it in detail. But seems like it is not very detailed. Zeeshan On Fri, Jan 16, 2009 at 9:36 AM, Talking Voice <talkingvo...@gmail.com> wrote: Hi: If you have not found a Call Center Application yet, I would be glad to pointing in the direction of one. However, I would like to be some what involved so i can monitor the performance of this company. This should help me determine if i should recommend them in the future or not. Let me know, Patrick. On Thu, Jan 15, 2009 at 12:47 PM, Zeeshan Zakaria <zisha...@gmail.com> wrote: Hi, I need some QueueMetrics type solution. Trying to get hold of them for two days but no reply yet. Does anybody know of any alternate? I need to put it on our company's asterisk box so we can monitor our agents (about 40) activities. -- Zeeshan A Zakaria _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz -- Zeeshan A Zakaria _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz