Thanks Zoa Yes, my biggest concern was about the performance of a webbased phone. When we consider that a browser take a lot of ressources it self and a
Flash based audio can interfere this any other flash running like youtube and other websites. Also, the users can easily close their browser and their phone ... So, I guess for the moment, the classic desktop application is still the best. On zoiper, do you have any webbased version ? Thanks From: asterisk-biz-boun...@lists.digium.com [mailto:asterisk-biz-boun...@lists.digium.com] On Behalf Of Zoa Sent: Friday 2010-01-15 8:36 AM To: asterisk-biz@lists.digium.com Subject: Re: [asterisk-biz] Destop vs webbased It all depends on the situation, i work for www.zoiper.com, we have or are working on all 3 scenario's. In general the overal audio quality of a desktop solution will be >> webbased (active-x/npapi/java) >> flash based. However, the ease of use (from an installation point of view) is the other way around. If the agents are using browser based software and they don't really surf to anything but their work, webbased will be fine. If they have acces to the complete web, including flash websites and javascript cpu intense websites, i would not recommend it. Zoa On 1/14/2010 6:42 PM, Ruddy Gbaguidi wrote: Hi all We are currently working on a softphone integrated with others features that could be use by anybody or agents in a call center. With all the flash web softphones like gizmocall coming out these days, I would like to know in an enterprise environment, what is the most suitable ? The classic desktop application that you can install and run or a web based phone that run on your browser ? Thanks
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