I don't think that the flashphone / java / active-x / npapi will take up
a lot of resources, it won't be more than their desktop equivalents. I
mean that the web browser will sometimes hang on flash banners (my
firefox doesnt like techcrunch for example) or opening of pdfs that
download too slowly
.
Google chrome might be different, not sure.
We have a webbased phone, (active-x and npapi is available at the
moment, flash and java will follow).
I prefer a webbased phone only in these cases:
- The user needs it occasionally to contact the company through the
website without having to configure a phone first.
- The user is working in a webbased environment, but does not do a lot
of regular websurfing. (most callcenter users have heavy restrictions on
what they can visit), a webbased phone that can be controlled through an
api makes the integration a lot easier.
Zoa
On 1/17/2010 9:45 PM, santosh chintalwar wrote:
Hi All,
I have developed the flash based web softphone which supports Audio as
well as Video.
I have tested the same with Mozilla Firefox 3.5.5 version browser.
Guess what it never took more than 10% of CPU ( With audio and video ).
Ruddy : Is that least CPU consumption ?
Santosh Chintalwar
+91 9949695124
On Fri, Jan 15, 2010 at 10:06 PM, Ruddy Gbaguidi <plugwo...@micnes.com
<mailto:plugwo...@micnes.com>> wrote:
Thanks Zoa
Yes, my biggest concern was about the performance of a webbased
phone. When we consider that a browser take a lot of ressources it
self and a
Flash based audio can interfere this any other flash running like
youtube and other websites.
Also, the users can easily close their browser and their phone ...
So, I guess for the moment, the classic desktop application is
still the best.
On zoiper, do you have any webbased version ?
Thanks
*From:* asterisk-biz-boun...@lists.digium.com
<mailto:asterisk-biz-boun...@lists.digium.com>
[mailto:asterisk-biz-boun...@lists.digium.com
<mailto:asterisk-biz-boun...@lists.digium.com>] *On Behalf Of *Zoa
*Sent:* Friday 2010-01-15 8:36 AM
*To:* asterisk-biz@lists.digium.com
<mailto:asterisk-biz@lists.digium.com>
*Subject:* Re: [asterisk-biz] Destop vs webbased
It all depends on the situation, i work for www.zoiper.com
<http://www.zoiper.com>, we have or are working on all 3 scenario's.
In general the overal audio quality of a desktop solution will be
>> webbased (active-x/npapi/java) >> flash based.
However, the ease of use (from an installation point of view) is
the other way around.
If the agents are using browser based software and they don't
really surf to anything but their work, webbased will be fine.
If they have acces to the complete web, including flash websites
and javascript cpu intense websites, i would not recommend it.
Zoa
On 1/14/2010 6:42 PM, Ruddy Gbaguidi wrote:
Hi all
We are currently working on a softphone integrated with others
features that could be use
by anybody or agents in a call center.
With all the flash web softphones like gizmocall coming out these
days, I would like to know in an enterprise environment,
what is the most suitable ? The classic desktop application that
you can install and run or a web based phone that run on your
browser ?
Thanks
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