Hello! I have an asterisk server, and it is used for ivr. If a user wants to talk with a real person, he type <something> then the ivr calls the "call handler" on sip. This works fine, but i need to tell the "call handler" where was the user in the ivr menu, i mean, for example the user was listening technical information and he wants a call handler, or billing information etc... So is it possible to send a msg to the call handler, before he/she answers the call, to inform him/her where was the user in the ivr menu J Sorry for repeating myself.
Or to overwrite the zapata.conf callerid option to the menu position, somehow? Thank you forwardly! -- Sincerely, Kollár Csaba
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