Sorry, forgot something. If you would rather use callerID to explain where the caller was, set the variable as described before.
Use the application Set(CallerID(name)=${whereintheIVR})
That will change the caller ID name to your tag, but will leave the number
intact.
-Tim
On Wednesday 22 August 2007 05:31, Kollár Csaba wrote:
> Hello!
>
> I have an asterisk server, and it is used for ivr. If a user wants to talk
> with a real person, he type <something> then the ivr calls the "call
> handler" on sip. This works fine, but i need to tell the "call handler"
> where was the user in the ivr menu, i mean, for example the user was
> listening technical information and he wants a call handler, or billing
> information etc... So is it possible to send a msg to the call handler,
> before he/she answers the call, to inform him/her where was the user in the
> ivr menu J Sorry for repeating myself.
>
> Or to overwrite the zapata.conf callerid option to the menu position,
> somehow?
>
> Thank you forwardly!
>
> --
> Sincerely,
>
> Kollár Csaba
--
Tim St. Pierre
IP telephony specialist
sip://[EMAIL PROTECTED]
Toronto: 647 722 6930
Toll-Free 1 888 488 6940
[EMAIL PROTECTED]
pgpxGkPCPbjWf.pgp
Description: PGP signature
_______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- Asterisk-BSD mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-bsd
