> (although I still think you can use Queue() with a timeout of zero instead > of a custom app that just checks for agent availability).
I don't believe that will work. I can't use Queue() with a zero timeout to test for agent availability. What happens if there are agents available, then the caller is connected to an agent without the opportunity to ask for their customer care no. Therefore, I believe I do need the functionality of a AgentIsAvail() function. Regards, Stephan. _______________________________________________ Asterisk-Dev mailing list Asterisk-Dev@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-dev To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-dev