Hi Matt, /etc/asterisk/rtp.conf [general] ; ; RTP start and RTP end configure start and end addresses ; ; Defaults are rtpstart=5000 and rtpend=31000 ; rtpstart=10000 rtpend=20000
Everywhere there is a nat= it is set to yes. Thanks On Thu, 2009-04-02 at 07:45 +0100, Matt Brown (HC) wrote: > Hi Bob, > > > Hi guys, > > > > I've been testing softphones in Windows and SuSE. From outside the > > office, I can make a call to a different extension and to an outside > > number but neither the caller nor the callee can hear anything. I > > thought I was being stupid until I bought a Grandstream GXP 2020 > > which wouldn't speak to me either from outside the office. It does > > work inside the office. I tested the softphone inside the office > > and it works too. Ok so it's the firewall. I have port 5060 UDP > > and 10001-20000 UDP open and pointed to the Asterisk box. What am I > > missing? I'm getting so close to being able to go live with this > > thing. > > > > Just double check the /etc/asterisk/rtp.conf to make sure port range > being used is correct. In addition I agree with Matt that it sounds > like a NAT issue. Take a peek at sip.conf or users.conf for the > extension in question and check nat=yes is set for that user/extension. > > Regards > > Matt Brown
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