In users.conf there is an option canreinvite, should be canreinvite=no
if using NAT (info on canreinvite:
http://www.voip-info.org/wiki-Asterisk+SIP+canreinvite)

 

Also for in the office my sip.conf has this - note externip, localnet
are needed for NAT but i got no sound in the office without them

[general]

;context = default

allowoverlap = no

bindport = 5060

bindaddr = 0.0.0.0

srvlookup = yes

externip = 123.123.432.123

localnet = 192.168.16.8/255.255.255.0

canreinvite=no

 

Can it be this?

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Matt Sales
Sent: 02 April 2009 02:00
To: [email protected]; Asterisk GUI project discussion
Subject: Re: [asterisk-gui] No sound

 

Bob, this sounds like a NAT issue.  When you're outside the office are
the softphones behine a NAT firewall?  Is the Asterisk Server behine a
NAT firewall?

On Thu, Mar 26, 2009 at 6:42 PM, Bob Crandell <[email protected]>
wrote:

Hi guys,

I've been testing softphones in Windows and SuSE.  From outside the
office, I can make a call to a different extension and to an outside
number but neither the caller nor the callee can hear anything.  I
thought I was being stupid until I bought a Grandstream GXP 2020 which
wouldn't speak to me either from outside the office.  It does work
inside the office.  I tested the softphone inside the office and it
works too.  Ok so it's the firewall.  I have port 5060 UDP and
10001-20000 UDP open and pointed to the Asterisk box.  What am I
missing?  I'm getting so close to being able to go live with this thing.

Thanks

Bob Crandell
Assured Computing, Inc.
http://www.assuredcomp.com/
541-868-0331
ComputerBase
http://www.computerbaseusa.com/
541-349-0404


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