Being a relative Asterisk newbie, I may be wrong.. but as far as I can tell, it doesn't. The standard queue/agent logic requires that you assign an extension to a phone.
Someone correct me if I'm wrong, please. :) - Devon -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Brian West Sent: Wednesday, August 13, 2003 10:10 AM To: [EMAIL PROTECTED] Subject: RE: [Asterisk-Users] Extension and phone management best practices?? AgentLoginCallback does this doesn't it? On Wed, 13 Aug 2003, Steven Critchfield wrote: > On Wed, 2003-08-13 at 11:28, Devon Henderson wrote: > > We're still in the planning stages of our Asterisk implementation, but we > > have a requirement that the extension be mapped to a user, with the phone as > > a variable (we have hot seats in our contact center, and we also have agents > > that work both from remote locations and our contact center). > > > > So, I am also very interested to see what everyone has to say about this. > > All of this can be done in a very simple dbapp or agi app. BAsically all > you need is a way to identify the user and the channel they are on. Then > you just consult your data store for the mapping. > > So your basic app should need a login script, a logout script, and a > translation extension logic. > > login script should look to see if another user had logged in at that > phone and disable that login. logout script can make the mapping invalid > so dial will jump to voicmail. Your extension logic would just need to > be a pattern match on your extensions, and a lookup of the extension in > the data store, retrieving the current mapping and attempt to dial the > phone listed. Might even want to include the technology in your mapping > as it will let you go SIP, H323, IAX, and Zap channels. > -- > Steven Critchfield <[EMAIL PROTECTED]> > > _______________________________________________ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
