I don't know what the support contract would cost on a 7960 for the Cisco TAC, but for the ATA186 it's a great, big $8/year. This gives you access to the Cisco TAC, images, and support team which do a fantastic job of follow-through.
So I would recommend calling them and asking about the support contract for your particular phone.
If you're too cheap to pay the fees, you can always find a service provider that supports the device and do a tftp cross-grade, upgrade, etc. of the firmware. iConnect, Nikotel, etc all support the ATAs, but not the 7960s.
The only catch is if you bought the device second-hand. Then there is the chance that your device is ineligible for support.
On Friday, September 12, 2003, at 08:11 AM, Shaun Ewing wrote:
Hello again,
After doing some searching of the list archives, I came across a message by
John Todd posted back in July ()
To cut a long story short, to be able to use SIP on my phone, I need to P0S30203.bin image.
Is there anyway of getting this image without getting a Cisco SMARTnet agreement?
-Shaun
----- Original Message ----- From: "Shaun Ewing" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, September 12, 2003 3:58 PM Subject: [Asterisk-Users] Cisco 7960 + SIP
Hello all,people
I know this isn't strictly Asterisk, but I'm sure that there are morehere using the Cisco 7960 w/ SIP, so I thought I'd post here.help
I've just bought a Cisco 7960 phone to use with Asterisk. It came with the
CallManager image on it.
I've got the 4.4 SIP images (P0S3-04-4-00).
If I put "P0S3-04-4-00" in the OS79XX.TXT file, the phone downloads this
fine (watching TFTP server debug).
It then proceeds to request P0S3-04-.bin. I don't know why. Naturally this
file isn't found.
I tried renaming the file to P0S3-04-.bin. The phone then downloads around
80% before aborting.
I hope somebody might be able to shed some light on the situation. Anywould be greatly appreciated.
Thanks, Shaun
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