What is the best number to call (in the US) to get setup with this support? I wish Cisco would just make this stuff purchasable over their website. I'd pay $8/yr if they didn't make it so complicated. As it is I have to take my Cisco rep out to breakfast to find anything out...
Dave > Hi Shaun and anyone else looking for Cisco images, > > I don't know what the support contract would cost on a 7960 for the > Cisco TAC, but for the ATA186 it's a great, big $8/year. This gives you > access to the Cisco TAC, images, and support team which do a fantastic > job of follow-through. > > So I would recommend calling them and asking about the support contract > for your particular phone. > > If you're too cheap to pay the fees, you can always find a service > provider that supports the device and do a tftp cross-grade, upgrade, > etc. of the firmware. iConnect, Nikotel, etc all support the ATAs, but > not the 7960s. > > The only catch is if you bought the device second-hand. Then there is > the chance that your device is ineligible for support. > > On Friday, September 12, 2003, at 08:11 AM, Shaun Ewing wrote: > > > Hello again, > > > > After doing some searching of the list archives, I came across a > > message by > > John Todd posted back in July () > > > > To cut a long story short, to be able to use SIP on my phone, I need to > > P0S30203.bin image. > > > > Is there anyway of getting this image without getting a Cisco SMARTnet > > agreement? > > > > -Shaun > > > > ----- Original Message ----- > > From: "Shaun Ewing" <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Friday, September 12, 2003 3:58 PM > > Subject: [Asterisk-Users] Cisco 7960 + SIP > > > > > >> Hello all, > >> > >> I know this isn't strictly Asterisk, but I'm sure that there are more > > people > >> here using the Cisco 7960 w/ SIP, so I thought I'd post here. > >> > >> I've just bought a Cisco 7960 phone to use with Asterisk. It came > >> with the > >> CallManager image on it. > >> > >> I've got the 4.4 SIP images (P0S3-04-4-00). > >> > >> If I put "P0S3-04-4-00" in the OS79XX.TXT file, the phone downloads > >> this > >> fine (watching TFTP server debug). > >> > >> It then proceeds to request P0S3-04-.bin. I don't know why. Naturally > >> this > >> file isn't found. > >> > >> I tried renaming the file to P0S3-04-.bin. The phone then downloads > >> around > >> 80% before aborting. > >> > >> I hope somebody might be able to shed some light on the situation. Any > > help > >> would be greatly appreciated. > >> > >> Thanks, > >> Shaun > >> > >> _______________________________________________ > >> Asterisk-Users mailing list > >> [EMAIL PROTECTED] > >> http://lists.digium.com/mailman/listinfo/asterisk-users > > > > _______________________________________________ > > Asterisk-Users mailing list > > [EMAIL PROTECTED] > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > _______________________________________________ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
