On Sat, Aug 06, 2005 at 08:50:58AM +0200, Christian Stredicke wrote: > Please take a look at http://www.snom.com/howto40.html. We tried to make > the upgrade procedure as smooth as possible, if you are having problems > please tell us and we will try to make it more simple. For example, if > you have a batch of phones give us an email and we will send you the > files in one go. > > New phones dont need that upgrade procedure. It is only necessary when > you are crossing the 4.0 version border. For example, all 320 already > have the certificate installed already, so for 320 there is no need to > go throught the procedure. > > For release notes for 4.0, please check out > http://www.snom.com/snom360_release_notes.html.
I found the license issue info on the website. So my question boils down to this: Does this explain why they would not register, or do I have to worry that there is some new setting which caused the problem? I do not want to go through the pain of upgrading the customer's phones (probably with a site visit) only to find that I have to downgrade them and go though it again with 4.1. Also, is there any way to tell the phone, *before a reboot* that I want it to update the firmware? I do most of my maintenance remotely, and I can tell the phones where to find new firmware and clicking "Load" will start the reboot process. However, I need a person there to press the Check button so that it will really update the firmware. Is there any way around this so that I can update the phone after-hours and remotely? Thank you... Not just for this answer, but for all the answers I get from this list! I've been working with asterisk for a bit over a year, though I do not know near as much as many of you. I try to chime in with answers when I can, but I have received much more info from this list than I have contributed. This list is a true shining example of how Open Source Software can work! > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of > > Michael George > > Sent: Friday, August 05, 2005 8:31 PM > > To: asterisk-users@lists.digium.com > > Subject: [Asterisk-Users] Snom 360 and firmware 4.0 problem > > > > I have a pair of snom 360s at a customer and they were giving > > me Low Memory errors. The distributor suggested updating the > > firmware. I did that, to the one just below 4.0 (which > > wasn't released yet). One of the phones is still giving the > > Low Memory error every 3-4 days. The other one had a broken > > display that was just RMA'd, so it' hasn't been up long > > enough to know if the error occurs on that one, too. > > > > The distributor's latest suggestion was to go to the newest > > firmware, 4.0. I did that on the new 360 (from the RMA) and > > with the same account settings as the one it was replacing, > > it could not register with *. > > > > Since I was in a pinch, I "updated" the firmware down to the > > latest below 4.0 and the phone works just fine. > > > > Does anyone with more knowledge than I know what might be > > going on? Maybe a new default setting in 4.0 that's breaking things? > > > > Thank you. > > > > -- > > -M > > > > There are 10 kinds of people in this world: > > Those who can count in binary and those who cannot. > > _______________________________________________ > > Asterisk-Users mailing list > > Asterisk-Users@lists.digium.com > > http://lists.digium.com/mailman/listinfo/asterisk-users > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > --- > [This E-mail scanned for viruses by Declude Virus] > > -- -M There are 10 kinds of people in this world: Those who can count in binary and those who cannot. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users