Hello Douglas, You can enable ACD in sip.cfg and phone.cfg of the polycom phones. Polycom send SUBSCRIBE to server .
Harry --- Douglas Garstang <[EMAIL PROTECTED]> a écrit : > You can configure Asterisk to log an agent in/out of > an ACD Queue with AgentCallBacklogin, AddAgent etc, > just like with any other phone. The Polycom > themselves don't seem to display any sort of visual > indicater that an appearance is logged in/out > however, which is dissapointing. I'm sure you could > write an AGI script to fire upon dialling of a > number that could play a sound file indicating as > such. > > > -----Original Message----- > From: BJ Weschke [mailto:[EMAIL PROTECTED] > Sent: Mon 12/19/2005 7:43 PM > To: [EMAIL PROTECTED]; Asterisk Users Mailing > List - Non-Commercial Discussion > Cc: > Subject: Re: [Asterisk-Users] ACD with polycom ip > phones > > > > On 12/18/05, [EMAIL PROTECTED] > <[EMAIL PROTECTED]> wrote: > > Hello, > > > > Polycom ip soundpoint support ACD login/logout . > > Can we configure asterisk with polycom ACD > support? > > > > Like the Park button functionality that was > recently "figured out" > here with Polycom phones, I'd bet ACD login/logout > functionality is > probably also able to be done with Asterisk. It's > just a matter of > understanding what the phone is sending and what > it's expecting back > for correct interoperability. > > -- > Bird's The Word Technologies, Inc. > http://www.btwtech.com/ > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com > -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > ___________________________________________________________________________ Nouveau : téléphonez moins cher avec Yahoo! Messenger ! Découvez les tarifs exceptionnels pour appeler la France et l'international. Téléchargez sur http://fr.messenger.yahoo.com _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
