On 3/31/06, Matt <[EMAIL PROTECTED]> wrote: > Very good that's actually what I ended up doing. > > I think my confusion came up with "Hot Desk" use ... like where you > want the agents EXTENSION to roam with them.. and agent-IDs.. which is > what I wanted... once I figured out the difference things have been > going smoothly.. While I'm a long time asterisk users, I have not > used queues extensively and this is my first delve into them. > > I did this: > > exten => 56446*,1,AgentCallbackLogin(||${CALLERIDNUM}) > exten => 564688*,1,AgentCallbackLogin(||) > > This works great for login. Asks for agent ID, and automatically puts > the caller-ID in so the agent can't screw up what extension they are > at. > > However, anyone have a good way to log the agent out without having > them enter their agent ID and then have to hit # for the new > extension? >
There are a couple of ways listed here in the Wiki: http://www.voip-info.org/tiki-index.php?page=Asterisk%20cmd%20AgentCallbackLogin -- Bird's The Word Technologies, Inc. http://www.btwtech.com/ _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users