Remco Barende wrote:
Most people seem quite positive about Snom phones, I cannot share this
opinion.
The displays are dying quite often, and firmware is buggy. I have tried
every firmware from 4.5 up to 5.x and 6.04 but keep having problems with
phones locking up or rebooting during an ongoing conversation.
REALLY annoying for a phone that is advertised / targeted as a business
class phone
Remco,
I have a dozen Snom 360s. One had a defective LCD that would become
garbled after time. Snom support quickly confirmed that this was a known
issue, and my vendor (voipsupply) quickly sent a replacement.
I've never seen any lockups or reboots. I reboot the phones each night
at midnight, just to be safe - try doing that to see if it reduces
problems. I've posted a sample perl cron script at
http://www.voip-info.org/wiki/view/Asterisk+phone+snom to show how.
I use shielded ethernet cables ("STP") everywhere too. Try that - good
grounding may be beneficial. It can't hurt, anyway.
Snom support is pretty responsive. Try emailing [EMAIL PROTECTED]; they
have fixed some issues for me (for example, the clock was showing the
wrong time due to daylight savings time problems).
Try using a Grandstream GXP-2000 phone, and you'll see why people like
the Snoms :-)
Hope this helps - let us know if anything makes a difference!
- Mike
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