Hi,
I couldn't quite understand what was so wrong if someone was moving a bit
of hardware around and requested key changes. After all, the keys have
been paid for and the registered person was requesting for the keys to be
reset.
It was a while back... All good otherwise.
Regards,
Sahil Gupta
VoiceValley
On Mon, 5 Jun 2006, Jon Lewis wrote:
On 6/3/06, Kevin P. Fleming <[EMAIL PROTECTED]> wrote:
----- Sahil Gupta <[EMAIL PROTECTED]> wrote:
We recently had around 60-80 licenses become useless because Digium
refused to renew the keys on that. That was a bit of money kissed
goodbye.
Unless you had been clearly abusing the key licensing system, our
support department will never refuse to enable a new registration on
your license key(s). There is no 'renew the keys', though, since they
don't expire.
I hope that's the actual official policy now. There seems to have been some
internal conflict or communications failure at Digium a few months ago as to
whether or how many times a g729 license key can be reset.
As a service provider (you could call us an Asterisk ASP), we regularly build
& host systems for customers, retire/upgrade systems, swap out hardware, add
interfaces, etc. which causes problems with the g729 licensing.
In one attempt a few months ago to get a license reset, I was initially told
it was now policy that Digium would only reset the registration count once,
and after that, you were SOL (or forced to play MAC address changing games or
as someone else posted, try hacking around the license key code).
In that particular case, the customer's server had suffered a 2 disk RAID
failure, and to get them back online, I moved them to a lower end system
(what was readily available) while we waited for parts to get their dual xeon
server back online. Both motherboards had built-in dual ethernets.
IMO, locking the licensing to a piece of system thats often built-in, has
been very annoying. I think I'd be happier if it was locked to some sort of
dongle (parallel, or more likely today, USB). At least that way, we could
easily move the key anytime we needed to. It would be a bit of a pain any
time a system needed to quickly be transfered to hardware already at another
location.
The TRX idea sounds appealing, but I wonder how they'll handle servers that
don't have internet access. Not all VOIP servers are on the internet.
I've actually wondered if we could legally use Intel's code in cases where we
have licenses bought from Digium, but they're not re-registerable because
Digium wouldn't reset the use count.
----------------------------------------------------------------------
Jon Lewis | I route
Senior Network Engineer | therefore you are
Atlantic Net |
_________ http://www.lewis.org/~jlewis/pgp for PGP public key_________
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