I'm new to this and don't know how to do a sip trace, but have attached the files as requested.
Thanks for your help. Dean. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of BJ Weschke Sent: 26 June 2006 15:21 To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Asterisk ACD with Polycom IP501 Hi Dean - It should be working. If not, please email me a sip debug trace along with your /etc/asterisk/agents.conf and your /etc/asterisk/sip.conf. Thanks. BJ On 6/26/06, Dean @ INKnBITs <[EMAIL PROTECTED]> wrote: > Hi, > > Has anybody got the polycom acd function to work? I have the following > setup: > > Debian 3.1 - 2.6.8 linux > zlib-1.1.4 > libpri-1.2.3 > zaptel- 1.2.6 > Asterisk - the bweschke/polycom_acd_funtions branch version - I get one > error when doing a make install about needing a newer version of libpri and > zaptel, I got the above versions from asterisk.org, are there newer version > anywhere else? > > In the sip.conf file I have set the agentlogin=yes and agentcbcontext=demo > (demo as from extensions.conf context) > > I have setup an agent in agents.conf as 7777,1234,Name > > I have changed in the sip.cfg of the polycom phone: > feature.15.name="acd-login-logout" feature.15.enabled="1" > feature.16.name="acd-agent-availability" feature.16.enabled="1" > > and in the phone1.cfg of the polycom I'm only using line1 so made the > changes below: > reg.1.acd-login-logout="1" > reg.1.acd-agent-available="1" > > > I get the login button on the phone, and when I try and login with the 7777 > agent it just goes back to login. > > > Any help would be appreciated. > > Thanks, > Dean Bath > > > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- Bird's The Word Technologies, Inc. http://www.btwtech.com/ _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
agents.conf
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sip.conf
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