On Mon, Oct 16, 2006 at 10:21:29PM -0400, C F wrote: > On 10/16/06, VaibhaV Sharma <[EMAIL PROTECTED]> wrote: > >I don't think this is a problem because of the snow storm. > > > >I just got off the phone with them. The sales guy I used to deal with left > >a > >few months back and since then, its been a pain to get anything done with > >them. People I have dealt with had no clue. > > > >I called them this morning for a problem to be told that a technical > >support > >person will call me back "within an hour". Then no one calls back for 5 > >hours. So when I call them back, I am told "We don't do technical support > >on > >the phone. I don't know who told you that". > > > >The lady who I was speaking with had no clue of what I was asking for. She > >kept putting me on hold to ask someone for an answer. > > > >What was my question? > > > >Q. We purchased 25 polycom IP 601/501 from you a while back and one of them > > has a faulty power supply. How do I get a new one? > >A. Hold on.... Oh! You have to speak with RMA and not technical support. Go > > to our website / rma and submit an RMA. > > You are just another person that is not worth a response but I'll do it > anyhow. > I guess the answer should have been, ok here is tech support so that > they can forward you back to me, customer service. Can you explain why > an RMA belongs to tech support?
Um, C F? If you actually *are* an employee of theirs, you really should have thought before posting, because my reaction to your poorly spelled, overly attitude filled reply is "well gee, I'm glad *I* don't buy stuff from them"... and I'm sure whomever you work for will likely notice. Unless that's you, in which case instant karma's gonna get you. Cheers, -- jra -- Jay R. Ashworth [EMAIL PROTECTED] Designer Baylink RFC 2100 Ashworth & Associates The Things I Think '87 e24 St Petersburg FL USA http://baylink.pitas.com +1 727 647 1274 "That's women for you; you divorce them, and 10 years later, they stop having sex with you." -- Jennifer Crusie; _Fast_Women_ _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
