Or maybe there is a distinct click as the caller prepares to shoot himself in the head.
Colin Anderson wrote: >If you say: "Agent" you are transferred to a person. The IVR clearly states >that when you call in. I got a demo of Mitel's speech platform last year and >it has algorithms that measure apparent stress in a voice. If the voice >sounds to stressed, it transfers to an operator. > >-----Original Message----- >From: Chris Bagnall [mailto:[EMAIL PROTECTED] >Sent: Thursday, January 11, 2007 12:38 PM >To: 'Asterisk Users Mailing List - Non-Commercial Discussion' >Subject: RE: [asterisk-users] Directory too difficult? > > > > >>the change of Telus' (the >>ILEC) customer service system entirely to speech recognition. It >>actually works really, really well I've never been able to screw it >>up >> >> > >What happens if you yell "I just want to talk to a human being!" really >loudly at it? ;-) > >Regards, > >Chris > > _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users