Hi
!
I'm just wondering
if it is possible to control asterisk in a dynamic way, such as, for example,
signal to asterisk to give info about callers that are queued ( like in a
hotline, everybody is queued until somebody take their call), and explicitly
signal asterisks to redirect a particular call to a computer
through VoIP ( imagine a hotliner choosing a call from a list of waiting
calls and getting this one on his Computer through
VoIP).
I found
information about dialplans | but they are all static ( conf files), we would
like them to be "user controlled", that is, a
user can get the waiting call list at any time, and explicitly take one
particular call.
Thanks for your help
!
Adrien
