Not sure about an Asterisk only call transfer but in an Asterisk/SER
environment the SER server will use the REFER method to perform the
transfer. In this case ehe caller ID needs to be the contents of the
Refer-By header of the SIP message. Not the contents of EXTEN
-Steve
Jerry Jones wrote:
Not sure about others, but on Polycoms a blind transfer sends original
callerid, screened sends operators callerid
On Feb 19, 2007, at 8:55 AM, Rob Schall wrote:
I'm sure this was asked before, but I can't seem to make this work...
If a customer dials one of our DIDs, and the operator transfers that
call to another employee, the Caller ID doesn't seem to do what I would
expect it to. I would expect it to show the original caller's ID.
Example:
John calls in from the outside using (213-555-1234) and he calls into
the asterisk system (actually the operator).
The operator (a real person) answers the call and presses transfer on
her polycom 501 phone. I see an incoming call "From: Operator". After I
pick up her call, she presses transfer one final time to complete the
transfer. However, now that the call has been completed, it still shows
"From: Operator". I need it to show From: 213-555-1234.
I tried setting the "o" setting in Dial, but that didn't seem to fix
anything.
Rob
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
