I have queue set up in realtime on Asterisk 1.4.2. Below is the senario that is happenening :: I have created a test queue with only one agent. Once I call the test queue the agents phone rings if the aagent is logged on. everything till here is fine. Now if the agent does not pick up the call, the call automaticaly disconnects after 15 secs as set for the queue, till here also it is fine. But the agents phone never rings again for that Call and therefore the caller goes on an infinite wait and listen the wonderfull on hold music. :)
Here are few more observations. If I reload the asterisk it ring again for one time. OR If the agent relogin then also it rings for one more time. OR If the caller disconnecs and callback again, it will ring one more time. Here is the agent.conf [general] persistentagents=yes multiplelogin=no [agents] autologoff=150 wrapuptime=60000 musiconhold => default updatecdr=yes recordagentcalls=yes recordformat=wav agent => 1001,4321,Agent1 Here are the enties in queue table name=test timeout=15 monitor_join=t (yes) monitor_format=wav announce_frequency=60 retry=5 wrapuptime=20 maxlen=0 servicelevel=120 strategy=rrmemory eventwhencalled=t (yes) reportholdtime=t (yes) memberdelay=0 weight=0 Does anyone have idea what is wrong. Please suggest. Regards, Sanjay Rajdev _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
