You could alternatively set a context for your queue in your config and
create an extension for voicemail, if you would rather give the option to go
to voice mail to the caller... (example: They can dial 0 to leave a message)

On 5/4/07, Per Jessen <[EMAIL PROTECTED]> wrote:

Josué Conti wrote:

> Hi all, good? I would like to know if the option exists to together
> integrate the function of queue with the voicemail of the agent, or
> the pilot of the group. For example, in case that none of the agents
> of queue obtains to take care of a call, this call would be directed
> for a voicemail.

I think you can do this in the dialplan - set a timeout for the queue,
then route to voicemail when it expires.



/Per Jessen, Zürich

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