Bill Andersen wrote: > Asterisk 1.2.13 - Evolution PBX from Intuitive Voice Technologies > > We have an installation of 35 SIP phones (Polycom 501) and > one receptionist phone (Polycom 601). I have 15 of the 501s > set up to accept a "Page". From what I understand, the "Page" > is done using the asterisk page application that throws the > extensions into a conference room and then set the originating > caller to the only one who can talk.
I would be curious to see how you set up the phones to accept paging, just to make sure there isn't something iffy with your phone configuration. > The problem I am having is about 1 out of 25 pages will crash > the Polycom 601 (receptionist) and the phone will reboot. Is the 601 calling the page, or receiving a page from another phone? > This > leaves all the extensions in the conference room and each > party must hit "end call" on their phone to get out of the > conference. However, the receptionist can't do that because > that phone restarts. Once it has rebooted, it does not show > to be connected to the conference room. However, I feel like > it is still "in the conference" - with no way out. You "feel" like it? Do you know for sure? If the phone does not show an active call, it's not connected to anything. I don't see how it would be in a conference after a reboot. Your problems below are probably caused by something else. The spontaneous reboot is telling. > After one of these crashes, the 601 phone will start having one > way audio (can't hear caller), various other weirdness (side > car status wrong) and the only way to completely correct the > problems are to restart asterisk - which I assume kills the > "rogue" page application. The 601s with sidecars have been problematic. What Polycom firmware are you using? > 1) Has anyone ever seen this problem? Other users have reported problems with 601s crashing. Check your firmware. AFAIK, the current firmware is 2.1.3. > 2) Is there a way from the CLI to show and kill a page? 'show channels' will show you active calls (in 1.2; in 1.4, use 'core show channels') 'meetme kick' lets you kick channels/users from a conference. Still, I don't think that's what's happening here. -Stephen- _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
