Obviously asterisk has nothing to do with your web-chat component. Are you writing this 'chat' application yourself? If you are, then when the person is IN chat, simply make a LDAP or a Mysql entry somewhere. Asterisk can simply read that entry to decide whether the user is on web chat or not. Doesnt that work?
Quoting Carlos Carvalhar <[EMAIL PROTECTED]>: > Hello, > > > > How can I make a live chat (mainly text, but with voice/video chat if > possible) interacting with asterisk? > > Can asterisk control simultaneously the queue between people calling by > phone and people by web chat? > > > > At my work, there is a call center using asterisk to control the queue of > the clients (by phone) already. This part is ok. > > But now I need to make a chat room at the website and someone of the call > center will need to answer that client. > > > > So my doubt is how to implement a solution that identifies an operator who > is free and put him to talk by chat and then make him busy to phone calls. > > After the web chat is finished, the operator turns automatically free again. > > > > I'm planning to use php to set an asterisk variable telling the agent is > free or busy. > > Can you tell me the asterisk apis involved with busy agents? > > Eg.: how do I set one agent as busy? I can set it by php, don't I? > > > > Is there any software like this one, Centriphone Millennium, for free? > > <http://www.vocalcom.com/asterisk.html> > http://www.vocalcom.com/asterisk.html > > > > Is there any free solution? > > > > Where can I find information about how to settle asterisk variables (to get > and to set) with php programming? > > > > I need to make a php page that settles a property of asterisk in runtime. > > Is it possible? How do I do it? > > > > Thanks in advance, > > Carlos > > > > -- Faraz R Khan Chief Architect Emergen Consulting Pvt Ltd www.emergen.biz _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users