Hello Tarek,
thank you for your idea. But this only would work for the first caller - when
the moh starts.
all other callers go directly into moh on the position where the first caller
is in moh.
So this does not work. :-(
Anyone an other idea?
thank you
Martin
----- Original Message -----
From: Tariq ..
To: Asterisk Users Mailing List - Non-Commercial Discussion
Sent: Monday, June 30, 2008 5:13 PM
Subject: Re: [asterisk-users] queue welcome message
the only suggestion i would have for you is to use a SINGLE file for your MOH
.. and you record the welcoming note in the begining of the file.. so whenever
a caller comes in .. they will hear the MOH .. which has the welcoming note
before the music starts...
i know it's a stupid trick but it does the work for your needs...
Salam
Tarek Sawah
----------------------------------------------------------------------------
From: [EMAIL PROTECTED]
To: asterisk-users@lists.digium.com
Date: Mon, 30 Jun 2008 09:19:27 +0200
Subject: [asterisk-users] queue welcome message
Hi all!
I would like to ask, how you realize the following in a call queue:
When a caller gets into a queue how can I play a welcome Message to this
caller first, before he starts hearing the music?
We now use a playback before the caller gets into the queue. But when the
queue is closed the caller heared already that somebody will pick up soon, but
then gets into voicemail - because the queue has no members.
So it would be great to let the queue welcome the caller at first and then
start music.
Is this possible?
specifiing a queue-youarenext does only work when the caller is not the
first in line.
specifiing a periodic announce does play the message after the
periodic-announce-frequency has been over.
Is there also something else we can use?
Thank you
Martin
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