Hi, its a new installation in a new office. Customer moved in, so right moment to get a new PBX.
The box is running asterisk, nothing else: - asterisk - postfix just to send out voicemails - no realtime - som AGIS at call setup and call end - Asterisk 1.4.19.1-BRIstuffed-0.4.0-RC2 - zaptel-1.4.10 We use a Junghann BRI card and a XORCOMM Analog Astribank. But only one modem and 2 fax devices are connected to the astribank. I did not do a debug on the spans. Anythin special I should look for? Difficult to describe the audio: - basically echo is appearing - audio problems are only one way - audio has cuts when speaking Best regards, Loic Didelot. On Tue, 2008-07-01 at 08:58 -0400, Steve Totaro wrote: > On Tue, Jul 1, 2008 at 8:38 AM, Loic Didelot <[EMAIL PROTECTED]> wrote: > > Hello, > > one of my customers complained about bad voice quality on several calls, > > so I programmed a button on each phone which users can hit if they have > > audio drops and echo. > > > > I did this to check if there is a common recurrent problem to a given > > destination or just for one user etc... But till now I could not detect > > a pattern which could explain the problems > > > > This "alert button" is pressed between 7%-10% of all calls. The customer > > has 25 phones and around 300 calls per day. > > > > The SNOM phones are connected to Linksys switches and are totaly split > > from the computers network. The same goes for the asterisk box. No calls > > are routed trough the internet. > > Phone -> Local Lan -> Asterisk -> Zaptel (Junghanns BRI card) -> Carrier > > > > The carrier we use is known for his good quality and we never had a > > problem. It is the historic and most expensive carrier in Luxembourg. > > > > Asterisk is running on a 1GHZ VIA CPU with 1GB RAM box. They have a > > maximum of 6 concurrent calls. > > > > Maybe someone can help me to track down the problem. What should I > > check, monitor test. Any ideas are welcome. > > > > > > Best regards, > > Loic Didelot. > > > > -- > > Loïc DIDELOT > > MIXvoip S.a. > > [EMAIL PROTECTED] > > http://www.mixvoip.com > > Is this a new install or a new problem? > > If it is a new problem, what has changed? > > If it is a new install, I would not rule out the provider, the more > "historic" may or may not be a good thing. Describe the audio when it > is poor, popping, clicking, hissing? > > Have you tried running a debug on the spans? > > Thanks, > Steve T > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > AstriCon 2008 - September 22 - 25 Phoenix, Arizona > Register Now: http://www.astricon.net > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users -- Loïc DIDELOT MIXvoip S.a. [EMAIL PROTECTED] http://www.mixvoip.com _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users