Daniel Hazelbaker wrote: > On Oct 9, 2008, at 2:59 PM, Brent Davidson wrote: > > > Short answer: currently no. > > Medium answer: I just rolled out 60+ Snom phones (300s and 320s) and > we do call parking with DTMF. People were used to just hitting PARK > and their phone displaying the park extension (old NEC system). I > didn't tell anybody anything except "it will speak the extension back > to you" and nobody has complained about hearing the DTMF digits. We > chose a 3 digit code (#92 I believe) to try an alleviate the > possibility of somebody accidently parking a call while filling out a > DTMF based form/menu system, but in theory you could assign just * to > park and only deal with 1 tone. Just be aware that if the user needs > to hit * for anything else, they won't be able to use it. > > Long answer: Snom phones support text messages to the phone that > automatically display. I am looking for a way to use that in > conjunction with Snom's ParkOrbit feature (which does work, you just > don't hear the extension). Basically Asterisk would do a normal park > and then trigger a SIP NOTIFY message to the parkING phone that says > "Parked: 701". The message can be cleared by the user by pressing X, > or ideally Asterisk would auto-clear the message after 10 seconds (or > whatever). > > In theory I can do the "long answer" now with a Manager application, > but I don't like the idea of relying on an external application. If > it crashes or locks up for whatever reason then suddenly people get > parked and nobody knows where. > > Also be aware that in 1.2.x and 1.4.x, if you park a call and then > pick it up, you can't park it again. At least not with the DTMF > method. I borrowed a patch from the 1.6 branch that fixes this and > made it applicable to 1.4.20.1, well I borrowed part of it. The > entire patch let you configure who could park etc., I wanted both > sides to always park so I just took the 2 or 3 lines that were needed > for that. If you are interested I can e-mail it to you directly. > > Regards, > Daniel > > I wasn't aware of the inability to re-park calls in 1.4 That could have been a nasty surprise. I would be very interested in the patch that fixes that.
Thanks, Brent _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users