On Fri, 2008-12-05 at 13:41 +0000, Andrew Thomas wrote: > "Pardon me," > > Granted ;). > > "I have created realtime stats package that's based on CDR, you see new > info immediately after call leg/event is over" > > I see what you are saying but can you show hold-times etc? For example, > call comes in to A, A puts call on hold, A dials B, B answers A, A > transfers call to B, B speaks to caller. Basic PBX functionality - but > how long did it take B to answer A? What if B is an external number > (trunk to trunk)? > > To illustrate - dial an external number and, while on that call, check > your CDR's - there isn't any. Now put that call on hold, still none, > now call another internal extension - still none. Now hang up and > transfer the call. Now there is one CDR for your call. That isn't > real-time - that's historic (ie. it happens AFTER the call is finished). > > The CDR that's produced here will show your call to the outside world - > and its duration etc. So far, so good (for historic reporting). Now get > the person you transferred the call to to hang up. Another CDR record > - but this show as you talking to the internal extension - not the > external extension talking to the outside world. > > Therefore, if the 2nd extension stays on that call for a long time - > who's picking up the bill? > > Current CDR's are lacking in this respect - and I think this is what > murf is trying to sort out (please jump in here murf). > >
murf jumps: Read the emerging spec: http://svn.digium.com/view/asterisk/team/murf/RFCs/CDRfix2.rfc.txt?view=log click on (view) in the first numbered Revision. Or, fetch it to your machine via svn checkout: http://svn.digium.com/svn/asterisk/team/murf/RFCs And publish your scathing comments, loathing, compliments, whatever, and we can hammer out the spec. murf -- Steve Murphy Software Developer Digium
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