The question wasn't that someone had problems with asterisk, but was asking a question all consultants eventually have to think about. If you touch someone else's hardware, you are now playing a risk game. The risks are that you haven't clued your customer in fully on what to expect and therefore they think they are getting more than they they are. The risk is that you may not have written a tight proposal that limits what your customer could expect for the cash laid out. You also are risking that someone has an industrial accident as the power failed due to construction or storm and it wipes out the phone lines.
All of this comes under the heading of risk management. One way of reducing exposure to risk is to have clients sign waivers that prove they are aware of the risks that they are assuming. This even allows the customer to make a informed descision as to whether the cost difference is worth it to them. After that, there is insurance. I understand Insurance is a very British thing, basically the business of gambling and spreading of risk. On Tue, 2004-01-06 at 11:42, Terence Parker wrote: > If there are people out there who have problems with asterisk, I suggest > they just don't use it. To go as far as suing - that is just taking the > piss! (sorry, can't think of equivalent non-British term). > > Terence > > > > > Just curious if any of the Asterisk installers are doing anything > special > > > to protect themselves from a possible lawsuit caused by 911 failure > > > during a Asterisk/computer crash? > > > > > > I realize that any traditional PBX or even a phone line can fail but, > > > anything running on a computer is probably going to be less reliable > > > than most PBXs. > > > > What do you think most PBXs are? Maybe not a x86, but it is a computer. > > > > > Anybody requiring customers to acknowledge and sign any kind of > > > waiver? Just the legal fees of defending yourself in a lawsuit could > > > sink most Asterisk installers. > > > > _______________________________________________ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users -- Steven Critchfield <[EMAIL PROTECTED]> _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
