I disagree with your opinion on softphones, i think they're great, saved thousands in cabling, switch and phone costs.
I've had 50 agents running diskless/pxe linux (fedora 8), firefox, thunderbird and twinkle and never had any problems, in the next few months i expect to have at least 250 agents using this solution. I must admit though that i did share your opinion that hardphones are the only way to go, but having actually taken the time to get everything configured properly i see no advantage to having hard phones, only a huge unneccesary cost - that's the same way i look at using windows for agent pc's, completely unneccesary unless they *have* to use some sort of software that will only run on windows. Cheers 2009/3/23 Steve Totaro <stot...@first-notification.com> > My advice? > > If mandated with a USB device and softphone, I would certainly go with > Plantronics. > > My question is why not pick up some real Polycom 430s or something and > realize that you really just saved yourself a great deal of time and > money in all reality. > > Softphones, like inkjet printers, should be used at home or ONLY when > REQUIRED. > > Thanks, > Steve Totaro > > On Mon, Mar 23, 2009 at 10:09 AM, Edward Gray <eg...@tucows.com> wrote: > > Thank, is there advantages to Zoiper? The interface didn't seem that > > great, I haven't checked to see if it's compatible on Linux or Apple yet. > > > > > > Edward Gray > > Director, Vendor Management > > Tucows.com Co. > > eg...@tucows.com > > Direct : (416) 538-5483 > > Work : (416) 535-0123 Ext. 1277 > > Fax : (416) 531-5584 > > > > > > > > zoach...@securax.org wrote: > >> Edward Gray wrote: > >> > >>> Hi, we are looking to roll out PBX IN A Flash at our office. > >>> > >>> The first group will be using Soft Phones (X-Lite appears to be the > best > >>> and works in Windows, Apple & Linux). > >>> > >>> > >> tsk tsk tsk :P (I'm working for the zoiper.com :p ) > >> > >>> There are many types of USB Headsets to choose from and a fairly broad > >>> price range. Is there any USB headsets people would recommend? > >>> > >>> I'm specifically interested in acceptable audio (speaker and > microphone) > >>> quality for business calls but am sensitive to price as well. > >>> > >>> In reading online, the Logitech Premium headset does get some good > >>> reviews but the reviews appear to be more from consumer based. I'd much > >>> prefer real experience from the good people who are operating their own > >>> Asterisk implementations. > >>> > >>> > >> Forget about logitech, they are toys, go for plantronics or gn netcom if > >> this is for business use, the logitechs will probably fall apart in a > >> month. (Been there done that:) > >> > >> > >>> Any advice? Thanks! > >>> > > > -- > Thanks, > Steve Totaro > +18887771888 (Toll Free) > +12409381212 (Cell) > +12024369784 (Skype) > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
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