Intersting. Vitelity is charging for something that they might already be getting paid for. Of course, updating a name for a number takes time, and so that's probably why they can justify charging the customer something. Most times when you sign up you specify how you want the directory listing to look, and that's what is sold/delivered to CNAM vendors and aggregators.
I'm not sure what Vitelity means by "a national database" and "this database". As I discussed before, a telephony provider can choose pretty well any CNAM vendor they want. Beyond the ones that were mentioned by someone else in an e-mail, there's also VeriSign, Neustar, and Syniverse. It's an oversimplification to tell the customer that it's *a* database -- Vitelity may sell their data to just one CNAM vendor/aggregator, but that doesn't mean every CNAM vendor's database has now been updated. Frank -----Original Message----- From: John A. Sullivan III [mailto:jsulli...@opensourcedevel.com] Sent: Tuesday, July 07, 2009 7:23 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Cc: frnk...@iname.com Subject: Re: [asterisk-users] Caller ID (name) - where does it come from? On Tue, 2009-07-07 at 16:54 -0400, Barry D. Hassler wrote: > This is all excellent information. My primary issue is for calls that > are placed FROM my client's PBX, via VOIP provider (Teliax). The > recipients of those calls are the ones that are not getting the proper > CNAM information as the call comes in. > > We just recently ported the client's POTS lines to VOIP, and with the > exception of this issue, all is working well. But, my client is really > unhappy that their callerID NAME isn't showing up. > <snip> I was very curious about this myself. We successfully set the CallerID number by creating different contexts for our various offices and using a Set(CALLERID(num)=xxxxx) call. But we could not set the name so I asked our new carrier (Vitelity - with whom we have been quite pleased thus far). This is their response to us: We can have the name set for this number, however there is a one time passthrough charge of $xx per number for the update. Outbound caller ID is updated into a national database called LIDB (line information database), it is the final terminating provider that is responsible for querying this database and delivering it to their customers. > -- John A. Sullivan III Open Source Development Corporation +1 207-985-7880 jsulli...@opensourcedevel.com http://www.spiritualoutreach.com Making Christianity intelligible to secular society _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users